Who We Are at Casinoly

Casinoly Casino is a real-money gaming and sportsbook brand built for Australian players, operated by Rabidi N.V. under licence 8048/JAZ2020-13. This page tells you who stands behind the platform, how we are regulated, and what we promise you every time you log in.

Why We Built Casinoly

From launch to today

We launched in 2021 under Rabidi N.V., a company with a track record of running licensed gaming brands across multiple jurisdictions. The idea behind Casinoly was straightforward: build one platform where pokies, live dealer tables, crash games and a full sportsbook sit side by side, with AUD banking and local payment rails like PayID from day one.

Since launch we have grown the library past 5,000 titles, added a five-level VIP program with a personal manager at the top tiers, and brought in crypto banking across Bitcoin, Ethereum, Litecoin, Tether and Dogecoin. Every milestone on this list came from listening to what players actually asked for, not from a marketing calendar.

• 2021: platform launch under Rabidi N.V. with a Curaçao (Antillephone N.V.) licence
• Library expansion past 5,000 games from 24+ studios
• Full sportsbook with live betting added to the same wallet
• Crypto deposits and withdrawals in five coins
• Five-level VIP program with tiered cashback and higher limits

What You Get With Us

The library in numbers

Numbers first. Our game lobby holds over 5,000 titles: more than 4,000 online pokies, 300+ live dealer tables, 200+ table games, 150+ jackpot pokies and 25 crash games. They come from 24+ studios including NetEnt, Evolution, Pragmatic Play, Play'n GO, Big Time Gaming, Nolimit City, Hacksaw, Thunderkick, Push Gaming and Relax Gaming.

Banking is built around Australian habits. Deposits start at 20 AUD via PayID, Neosurf, CashtoCode, Visa, Mastercard, Skrill, MiFinity, Jeton or crypto. Withdrawals run up to 8,000 AUD per day and 16,000 AUD per week, with e-wallets and crypto cleared inside 24 hours and cards or bank transfer inside 1 to 3 business days. We charge no fees on either side.

Our Curaçao Licence Explained

Regulated by Antillephone N.V.

Casinoly operates under licence number 8048/JAZ2020-13, issued by Curaçao through Antillephone N.V. That licence binds us to audited financial conduct, dispute resolution procedures and mandatory player-protection measures. Rabidi N.V., our parent operator, is registered in Curaçao and holds the licence on our behalf.

What regulation means for you in practice: your account operates under verified identity rules, your funds are handled through documented payment channels, and you have a formal escalation path if you ever disagree with a decision we make. We also enforce a restricted-country list, so players from markets where we are not permitted, including the USA, UK, France, the Netherlands, Sweden and Russia, cannot open accounts.

How We Keep You Safe

Encryption, RNG and KYC

All traffic between your device and our servers runs over SSL/TLS encryption, which protects your login, personal data and transactions from interception. Passwords are stored hashed, payment credentials are tokenised, and access to player data inside our organisation is restricted to staff who need it for support or compliance.

Game outcomes are not ours to set. Every title in the lobby runs on RNG software certified by independent testing laboratories engaged by the providers and accepted by our regulator, so each spin, deal and crash round is statistically independent. On our side, know your customer checks, an ID document, proof of address and payment method verification, are required before your first withdrawal. It is a step we take seriously, because it is what keeps stolen identities and underage players out.

Provably fair mechanics are supported through our crash and instant-win titles, where round seeds and verification tools let you confirm outcomes yourself rather than taking our word for it.

Our Commitment to Fair Play

Responsible gambling tools

Gambling should stay entertainment, and when it stops being that we want you to have working brakes. Every Casinoly account includes deposit limits, loss limits, session reminders and full self-exclusion, all adjustable from your profile without needing to contact anyone.

If gambling is causing harm, free confidential help is available in Australia around the clock through Gambling Help Online on 1800 858 858. We publish that number here deliberately, because transparency about the risks is part of running an honest casino. On the transparency front, we keep wagering requirements, bonus validity windows and withdrawal terms in plain sight, including the 35x wagering and 10-day validity on our welcome bonus of 100% up to 800 AUD plus 200 free spins.

• Deposit and loss limits set by you, enforced by us
• Session reminders you can switch on anytime
• Self-exclusion from the account settings, no questions asked
• Support links to Gambling Help Online (1800 858 858)

Talk to a Real Person

Around the clock, every day

Behind the platform is the Rabidi N.V. operations team, with support staff working in shifts so that live chat is staffed 24/7. Whether your question is a stuck withdrawal, a bonus term you want clarified in writing, or a KYC document issue, someone answers, and the first response you get is from a person, not a script.

Reach us through live chat in the site lobby or by email at [email protected]. English, German and French are supported. If you prefer self-service, the mobile site is a fully optimised HTML5 build for iOS and Android, no app download required, so account settings, limits and documents all travel with you.

Frequently Asked Questions

Who owns and operates Casinoly Casino?

Casinoly is operated by Rabidi N.V., a company registered in Curaçao that runs several licensed gaming brands. The platform launched in 2021.

What licence does Casinoly hold?

We operate under licence number 8048/JAZ2020-13, issued by Curaçao through Antillephone N.V., which subjects us to audited conduct rules and mandatory player protections.

How do you keep my data and money secure?

All connections use SSL/TLS encryption, payment details are tokenised, and KYC verification (ID, proof of address and payment method) is required before your first withdrawal.

Are the games genuinely fair?

Yes. All games run on RNG software certified by independent testing laboratories, and our crash titles support provably fair verification so you can check round outcomes yourself.

How can I contact you if I need help?

Live chat is staffed 24/7 and you can email [email protected]. Support is available in English, German and French.